Connect
Please call us at 816-(549-2248 : LiYACHT)
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FOR DEALERS/CERTIFIED INSTALLERS:
1 hour response time: We are available when you need us. Please text us on our mobile devices and we will get back to you within the hour.
New Service Estimates: To schedule an appointment with help on an estimate for a client, please email us at estimates@lithiumyacht.com and an estimator will reach out to you within minutes.
Product and Services Documentation and Support: We provide every dealer/certified installer with a digital folder where they can find every manual and installation detail on the products we provide to them. This is where wiring diagrams, schematics, warranty info, etc live in perpetuity. Please email us at support@lithiumyacht.com if you need more info about a product or service you have purchased from us. We are here to educate and help as best we can.
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FOR SUPPLIERS:
We work on your schedule, your time zone.
If you are a overseas supplier, we have dedicated office hours to connect with you.
For European suppliers, we have 6am to 9am PST every morning.
For Asian Suppliers , we have 4pm to 7pm PST every evening.
email us at sales@lithiumyacht, Subject Line: Appointment Request. Please indicate several available time you are free during the above hours, and we will send you an Zoom/Invite within 15 minutes of email receipt with a meeting invite.
FOR NEW SUPPLIERS : WEDNESDAYS FIRST-COME/FIRST-SERVED
If you want to introduce a new product to us and become a new supplier, we have dedicated meeting times to connect with you once a week.
For European suppliers, we have 10am to 11am PST every Wednesday.
For Asian Suppliers , we have 3pm to 4pm PST every Wednesday.
email us at sales@lithiumyacht, Subject Line: New Vendor Appointment Request. Please indicate several available time you are free during the above hours, and we will send you an Zoom/Invite within 15 minutes of email receipt with a meeting invite.
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PAYMENT DETAILS:
PRODUCT Billing :
All Parts Bill Estimates are required to be paid in advance.
Final credit/debit reconciliation is done at the end of each project.
SERVICES BILLING :
All Hourly Service Charges are required to be paid in full at the end of each week or when the job is done.